Terms & Conditions

Terms & Conditions

Terms & Conditions

Payment and Terms: 

First lesson for new students is pay as you go with no obligation to enrol.   If you want to enrol, payment is done by term. Payment is required in full on the last week of the current Term. Those students who are doing more than one instrument or those who have other siblings enrolled with us can pay in two separate payments. First payment on the last week of the current term and the rest on the first week of the new Term.

Enrolment automatically lapses if fees are not received by the due date.

Reschedule/Cancellation of Lessons:

No refunds are issued for midterm cancellation. Lessons are non-transferable. Only one cancellation per School Term is allowed. Lessons will only be rescheduled and not credited to the next Term. Cancellation must be done with 24 hour notice same day cancellation will not be accepted.  Students can inform us about cancellation of lesson by sending an sms by 8pm the day before.  We always reply, so if you don’t receive an sms back that means you need to call to inform us about the cancellation.   

Cancellation of lesson by Teacher: 

Where possible a replacement teacher will be allocated. If we are unable to arrange a replacement teacher, then your teacher will reschedule the lesson at a convenient time.

Lesson Times:

Classes are conducted on public holidays during school term. Students are required to arrive for their lesson at the exact appointed lesson time. Lessons run strictly on time to ensure that there is a smooth change over between students. Students late for their scheduled lesson will not have their lesson time extended. It is the parent’s responsibility to pick their child/children up on time.