Terms & Conditions

Terms & Conditions

Terms & Conditions

 

Individual Lessons: Piano, Singing and Guitar:

Payment and Terms:

First lesson for new students is pay as you go with no obligation to enrol.   If you want to enrol payment is done in a six week block. Students will be invoiced before the commencement of the six week block.  Payment is required in full the week before the six week block commence.

Enrolment automatically lapses if fees are not received by the due date.

Cancellation of Lessons:

No refunds are issued for midterm cancellation. Lessons are non-transferable.

Only one cancellation per School Term is allowed. Lessons will only be rescheduled and not credited to the next block.

Cancellation must be done with 24 hour notice same day cancellation will not be accepted.

Students can inform us about cancellation of lesson by sending an sms by 8 pm the day before.  We always reply to cancellations so if you don’t receive an sms back that means you need to call to inform us about the cancellation.

Cancellation of lesson by Teacher:  where possible a replacement teacher will be allocated. If we are unable to arrange a replacement teacher, then your teacher will reschedule the lesson at a convenient time.

Lesson Times:

Classes are conducted on public holidays during school term Students are required to arrive for their lesson at the exact appointed lesson time. Lessons run strictly on time to ensure that there is a smooth change over between students. Students late for their scheduled lesson will not have their lesson time extended. It is the parent’s responsibility to pick their child/children up on time.

Group Singing Lessons:

Payment and Terms:

All tuition fees are invoiced per term and payable in advance, in full, by the due date stated on the invoice. Enrolment automatically lapses if fees are not received by the due date.

Cancellation of Lessons:

Lessons are non-transferable.
There is no refund policy for midterm tuition cancellation.

If student is ceasing lessons they need to give two weeks’ notice before term finishes

Lesson Times:

Students are required to arrive for their lesson at the exact appointed lesson time. Lessons run strictly on time to ensure that there is a smooth change over between students. Students late for their scheduled lesson will not have their lesson time extended.  It is the parent’s responsibility to pick their child/children up on time.